Riverfront Vacation Rentals | Wine Country Lodges offers beautiful
homes with private beaches | Spas, Decks, Kayaks, Views, Ping
Pong, Elegant Rustic Decor, Stone Fireplaces | Relax & Enjoy full
amenities |Our Russian River
vacation homes in Healdsburg and Sonome Wine Country provide the
help to decide which vacation home best meets your needs?
Click on the homes below to compare features. View lists of amenities,
extensive photos and rate information, or
Call us anytime at: 866-786-2778 or 707.478.4152.
Our online calendar is updated daily so that you can
CHECK AVAILABILITY of your dates at any time, for
any of our vacation homes. Or,
If your desired dates are available, you
may book them immediately or you may request a 24-Hour Tentative
Reservation, during which time we will not book the home
to anyone else. After that, we take bookings on a first-come,
first served basis and cannot guarantee your reservation until
it has been confirmed with receipt of a reservation deposit. (Exceptions
can be made, please call to discuss).
your reservation, we require a
fully-refundable Reservation Deposit (in
the amount of 50% of the rental fee, before cleaning, tax and
fully-refundable security deposit).
The reservation deposit is fully-refundable
if you cancel anytime prior to 45 days before
check-in (60 days before check-in for major holidays & event
bookings) if paid by check. For cancellations in which the reservation
deposit was paid by credit card, there will be a
$50 cancellation fee.
may call us to place your reservation
by phone or you may reserve your dates anytime
using our SECURE
ONLINE RESERVATION SYSTEM.
Methods we accept:
Visa, MasterCard, AMEX, Discover, and Checks
feel free to contact us anytime with questions. We check
messages often and will return calls until 6pm (Pacific), Monday
through Friday and until 5pm on Saturday. We try to reserve
Sundays for more emergent calls. We are a small family owned business
and often work from our home office. We thank you in advance for
your patience and understanding as we do so.
Phone: 866.786.2778 (toll free)
Mon-Fri: 9-6, Sat: 9-5,
Sun: Urgent Calls Only
Occupancy Tax License #468N
Wine Country Lodges
PO Box 2178
Healdsburg, CA 95448
US:page to read about our family
A refundable reservation deposit is required to confirm reservations.
This deposit is in the amount of 50% of the rental fee for the
dates booked (before cleaning, tax and fully-refundable security
The remaining rental fee balance, a cleaning fee (varies per house,
see house rates info.), an 11% Sonoma County Occupancy Tax, and
the fully-refundable security deposit of $395, are due on or before
45 days prior to the check-in date (60 days prior to the check-in
date for major holiday and event bookings). We will contact you
by email one week before the balance is due and you may authorize
us to use the credit card on file or you may provide another payment
method (check or credit card). All balances must be paid on or
before the due date. For bookings made within these time frames,
all balances will be due on the date of booking.
It is possible to make scheduled payments toward your balance,
please call to discuss.
A $395 fully-refundable security and damage deposit is collected
(when the balance is due) and is deposited (whether paid by credit
card or check). After the premise has been returned to us in good
order (no damage or missing items, other than normal wear and
tear, and all terms have been met as outlined in the Rental Agreement),
the security deposit will then be returned, in full, within fifteen
business days of the check-out date. All refunds are by check.
I Get My Security Deposit Back?
it is up to you, our guest. We make every effort to provide concise
information and communicate clearly with our guests throughout
the rental process. Our goal is to help you maximize your enjoyment
of the property and your time there, assist you in avoiding any
potential problems, and to help you to secure a full security
deposit refund upon your departure. As always, we welcome questions
anytime and invite you to contact us if we can offer assistance
in any way - either before, during or after your stay. We also
ask that you communicate to your guests the house notes information
(found along with the directions we send you), as well as the
information found in the rental agreement and in the welcome binder
at the house. The large majority of our guests are responsible
people and are respectful with our homes and the amenities provided
and it is a smooth rental process for all with a full refund of
the security deposit more than 95% of the time. It is
only those renters who disregard even our most basic policies
and guidelines that end up having deductions from their deposit.
the end of the stay, there is a simple check list to follow, that
includes things like washing and putting away your dishes, or
at least put them into the dishwasher and start the cycle. You
will find the list to be easy to comply with, however sometimes
guests are in a hurry to catch a flight, or are happy to be on
vacation and don’t want to take care of any chores, so in that
case we have an option for them to choose, whereby we do the check
out items for you, and deduct $75 from the security deposit. About
98% of our guests choose to follow the check out list and get
their full deposits back. You also don’t have to let us know in
advance. You can decide on the day of check-out.
folks that have trouble in securing the full security deposit
refund, almost never call us – before or during their stay when
we can do something to assist them or to help clarify the rental
policies, etc. Ultimately, it is the guests' responsibility to
ask us, when in doubt. We would much rather have a conversation
in advance that would help avoid any potential problem... just
let us know how we can help!
Written notice of cancellation must be received and acknowledged
by Owner before 45 days prior to the check-in date (before 60
days prior to the check-in date for major holiday and event bookings)
in order for Occupant to receive a full refund of the Reservation
Deposit, less a $50 cancellation fee if paid by credit card. There
is NO cancellation fee if the reservation deposit was paid by
check. Upon receipt of written notice to cancel, Owner will send
For cancellation requests received less than 45 days prior to
the check-in date (less than 60 days prior to the check-in date
for major holiday and event bookings), 50% (half) of the rental
fee is forfeited unless the property is re-booked for same dates.
For each night re-booked, only a 10% cancellation fee will apply.
cleaning, taxes and security deposit funds will be refunded as
If cancellation is due to any circumstance caused by Owner, or
by any act of nature that renders the home uninhabitable, then
100% of all deposits will be promptly returned to Occupant. After
the first day of the rental, there will be no refunds for any
reason. No credit will be given for shortened stays due to late
arrival or early departure for any reason. No cancellations due
Check-in is anytime after 3pm; Check-out is by 11am. In summer
months (June-August) Check-in is after 3:30pm. (please inquire
for exceptions). The
standard check-in and check-out times indicate the times you are
given private occupancy of the home. Sometimes guests request
other times, however we cannot guarantee early check-in and/or
late check-out as last minute bookings can happen, as well as
maintenance and cleaning schedules often change, as crews commit
according to their availability from other jobs.
The cleaning crew should have the home ready for you by 3pm or
3:30pm (see above) on the day you arrive. Please note: Occasionally,
a special circumstance will require us to empty and refill the
hot tub because of the condition in which it was left by the guest
departing that morning. When that occurs we may still be there
working at 3:30pm, and the water will not yet be hot. We use our
best judgment as to when to make this kind of decision, which
is based on our concerns for your comfort and health. If you arrive
as early as 1pm, or so, it may be possible to drop off suitcases
and head to town – or start settling in and using the decks and
kayaks, etc., at the discretion of the cleaning crew. If the cleaning
crew is on the premises, please let them know your plans (ask
them where you might put things that would be out of their way)
and let them stay on schedule as we pay them hourly. Interference
with the cleaning crew’s ability to follow their normal routine,
may result in the home not being cleaned in the areas you are
using (such as bathrooms and fridge).
The cleaning crew may arrive shortly after 11am on the day you depart, depending on their schedule and how soon the next guests arrive. Therefore, we are unable to extend a later check-out time. However, our cleaning crew won’t ask you to leave immediately upon their arrival, but they will need someplace to start their jobs (bedrooms, baths, etc.). You may finish up brunch (or whatever you were doing), start your dishes, etc., and start removing your items. Lingering too long will prevent the cleaning crew from staying on schedule, and will result in an hourly charge for staying overtime. This compensates for the extra time our cleaning crew needs, as we pay them hourly.
We have a no smoking policy (anywhere on the premises).
Pets/Animals of any kind are not permitted.
Wine Country Lodges offers its vacation homes for residential
use only. Neighbors’ residences are nearby, and quiet and respectful
behavior is required. The use of our homes are for the exclusive
use by our paying guests. No additional day or overnight guests
are permitted, nor are the hosting of parties or special events
(without prior written consent). Use of the home for excessive
drinking, loud music and partying is not allowed. We operate under
the "Good Neighbor" policy and expect our guests to
honor this as well. Permission must be received for any visitors
in addition to the contracted number of guests. No exceptions.
If you would like to have daytime visitors or a small gathering,
we are happy to discuss details of how this might be possible.
Please call us at 707.478.4152.
In addition, Sonoma County Ordinance dictates Quiet Hours of 10
p.m . until 9 a.m., during which noise is regulated. Occupant
shall not make or permit any excessive, disturbing, or annoying
noise in or on the grounds of the rental property, nor permit
Occupant's Guests to do anything that will interfere with the
rights, comforts or conveniences of neighbors or other persons
in the surrounding area. Please be aware that voices and conversations
are amplified by water (spa and river), and that the premise is
a private home in a quiet, peaceful setting, with houses nearby.
The use of loud voices and/or foul language, excessive drinking,
amplified music outdoors, disregard of the quiet hours, partying,
and other neighborhood disturbing activities are strictly prohibited
and are cause for eviction and/or forfeiture of Security Deposit.
Any complaints to the Police Department concerning the behavior
of the Occupant, while occupying the rental property shall, at
the Owner's discretion, result in immediate termination of this
Rental Agreement, loss of Security Deposit and eviction. To comply
with this provision we ask guests to keep their activities inside
the home during the hours of 10 p.m. until 9 a.m.. Amplified music
is prohibited outdoors at all times.
For our full list of policies, or to make a tentative reservation
and receive the complete vacation rental agreement, please call
866.786.2778 (or 707.478.4152).
mission of Wine Country Lodges is to provide quality, value, a
welcoming atmosphere, and excellent customer service for the enjoyment
of our guests, (their friends and families, and our own).
have a personal and professional commitment to fairness, honesty
and service. We believe it is evident in all aspects of our business.
try to be as accurate as possible in communicating the information
and policies pertaining to our homes in order for there to be
clear communication throughout the rental process. We operate
our business and conduct ourselves with the highest level of personal
and professional integrity and trust that our guests will in turn,
treat us and our homes in the same way.
We are members in good standing with the Healdsburg Chamber of
Commerce, and as we have been in the vacation rental business
since 2003, we have established a solid reputation with excellent
homes are well maintained with great personal attention to detail.
For your assurance, we go to great lengths to provide a clean
and healthy environment.
We have high cleanliness standards and use environment and people
friendly products including high quality Allergy Guard dust mite
proof casings on all of our mattresses, box springs, comforters
We also use non-toxic cleaning products and employ a patented
Swedish cleaning system that uses no toxic substances. Your health
and well-being are our constant priority. Spa cleanliness is very
important to us as well.
those with particular sensitivity: Our beds have down-alternative
comforters and we do not allow pets of any kind at three of our
(Exception: We do consider pets at The Old River Lodge exclusively.
We are selective and when we do have the occasional four-legged
guest there (about 4-6 times per year), we apply a thorough "post-pet"
cleaning routine to return the home to its original condition).
Wine Country Lodges, we welcome bookings from our travel industry
partners and are pleased to assist with all of your client's travel
needs. All bookings of 4 or more nights made by a travel agent
with an IATA number will be paid a standard commission of 10%
(three night stays or less will be paid 5% commission). For more
information about our homes, please browse through our web site.
If you have specific inquiries, please contact us.